Privacy Policy

Operator Information

Operator: 그로닉 (Gronic). Business Registration No.: 695-16-03295. E-commerce Registration No.: 제 2026-제주애월-0062 호. Address: 대한민국 제주시 애월읍 애월로16길 6.

Information We Collect

We collect only information required to provide and improve our software services.

• Account and contact data (such as email and profile basics)
• Service usage logs, device/browser metadata, and security logs
• User-provided content and workspace data needed for requested features
• Billing-related metadata provided by payment providers

How Data Is Used

Collected data is processed only for legitimate service operations and user support.

• Authentication, service delivery, and feature operation
• Security monitoring, abuse prevention, and incident response
• Customer support and service quality improvements
• Legal compliance, accounting, and transaction verification

Retention and Deletion

We keep data for the minimum period required for operations, legal obligations, and user-requested continuity.

• Account and project data: retained while account is active, then deleted or anonymized after retention windows
• Operational security logs: retained only for security and audit purposes with periodic deletion
• Support and dispute records: retained as needed under applicable laws

Third-Party Processors

Certain infrastructure or model providers may process limited data solely for service operation.

• Cloud hosting and storage providers
• Authentication and database infrastructure providers
• Payment and billing providers (merchant-of-record or payment processors)
• AI model/API providers when AI features are explicitly used

User Rights and Contact

You may request access, correction, deletion, and other rights under applicable law by contacting us.

• Contact: contact@gronic.io
• Operational support channel may route to the internal support inbox
• For urgent privacy concerns, include "Privacy Request" in your email subject